Privacy and Security Policy

As Fabricania, the security and confidentiality of our customers’ personal data is one of our top priorities. This text has been prepared to inform customers using the www.fabricania.com website about how their personal data is processed and how security is ensured.

1. CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites.

* Card Information Is Not Stored: Your credit card information is NEVER stored in our systems or on our servers.

* Infrastructure Security (SSL): Our website operates on a secure e-commerce infrastructure (ikas). During payment transactions, the card information you enter is encrypted using the 128/256-bit SSL (Secure Sockets Layer) encryption protocol and transmitted directly to the relevant bank. No one, including our staff, can access this information.

* 3D Secure: Purchases made through our website use the 3D Secure verification system supported by your bank. This ensures that transactions cannot be completed without the cardholder’s authorization.

* Lock Icon: The "lock" icon you see in your browser’s address bar on payment pages indicates that the connection is secure and your data is encrypted.

2. PROCESSING AND USE OF PERSONAL DATA

In order for you to shop on our website and for us to deliver your orders, we may request certain personal information such as name, surname, phone number, address, and email.

This information is used for receiving and shipping your order, issuing invoices (legal requirement), informing you about your order status, and managing return and exchange processes.

Sharing with Third Parties: Your personal information is never shared with third parties or used for commercial purposes, except when required by law or when necessary for our business partners (such as shipping companies and payment infrastructure providers) to deliver your order.

3. EMAIL AND COMMUNICATION SECURITY

Please do not include your credit card number or passwords in emails sent to our Customer Service. Emails may not always be transmitted through encrypted channels. Our company cannot guarantee the security of information transmitted via email. Please enter your card information only in the secure payment section.

4. COOKIE POLICY

Cookies are used on our website to improve the user experience. Cookies are necessary for functions such as remembering your shopping cart and keeping your session active. You may disable cookies at any time through your browser settings; however, some functions of the website may not work properly in this case.

5. COMMERCIAL MESSAGES AND SMS/EMAIL CONSENT (IMPORTANT)

Our company adopts the principle of not disturbing our customers. Campaign and discount announcements are sent only to customers who explicitly give their consent during membership or the ordering process.

* Right to Cancel: Our company is a member of the Message Management System. You may stop receiving commercial electronic messages at any time without providing any reason.

* How to Cancel: You can unsubscribe from our database easily by clicking the "Unsubscribe/Reject" link included in the SMS messages you receive or by managing your permissions via the IYS platform (iys.org.tr).

6. YOUR RIGHTS UNDER KVKK

Under the Turkish Personal Data Protection Law No. 6698 (KVKK), you have the right to apply to our company at any time to learn whether your personal data is being processed and to request correction or deletion of your data. For data deletion or information requests, you may send an email to destek@intaslar.com.

COMPANY INFORMATION

Company Name: FABRICANIA

Address: 871 Sokak No:70-72 Kemeraltı Konak/İZMİR TURKEY

E-mail: fabricaniaofficial@gmail.com